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Member Handbooks

Check our member handbooks (below) for the 2020-2021 plan year for detailed information about each of our health plans.

Not sure which plan you're in? You'll find your plan name on the front of your ID card, under your member ID number.

If you have specific questions about your benefits, please call UniCare Member Services toll free (833-663-4176 for Basic, PLUS and Community Choice members and 800-442-9300 for Medicare members). Or email the Plan.

You will need Adobe Reader to open the handbook files. Download the latest version of Adobe Reader.

Member handbooks for plan year starting July 1, 2020

For non-Medicare members only:

For Medicare members only:


Member handbooks for plan year ending June 30, 2020

For non-Medicare members only:

For Medicare members only:



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For self-funded plans, claims are administered by UniCare Life & Health Insurance Company. © 2000-2020 UniCare.