Get 24-hour Access to Claims and Eligibility
Information with Our IVR System
Our interactive voice response (IVR) system gives providers access to claims and eligibility information about UniCare State Indemnity Plan members whenever it's most convenient.
All you need is your tax ID number (TIN) and the member's ID number.
To access the IVR:
- Call Provider Services at 800-442-9300.
- When prompted, press 2 for providers.
- For eligibility or claim status, press 1.
- For an authorization or to notify us of an admission, press 2.
- For medical management, press 3.