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Contact Information for Providers

UniCare State Indemnity Plan (UniCare)
  • Medical and behavioral health services
UniCare Provider Services
P.O. Box 9016
Andover, MA 01810-0916
800-442-9300 (toll free)
unicarestateplan.com
Preapproval notification:
  • For medical services

  • For behavioral health services


800-442-9300

Beacon Health Options ProviderConnect


Technical support for ProviderConnect:
  • 888-247-9311 (8 a.m. 6 p.m. ET)
  • e-supportservices@beaconhealthoptions.com
Credentialing:

For medical providers:
  • Getting process started

  • Questions about your current credentialing status

For behavioral health providers


Email Provider Relations at
UniCareProviderRelations@anthem.com or call
800-480-7587


800-516-7587


Beacon Health Options ProviderConnect or call Beacon Provider Relations toll free at 844-265-7592.
Availity Web Portal
Online resource for filing claims and checking eligibility, claims status and benefits information (for medical and behavioral health claims)
Patient-Centered Primary Care program Email our Patient-Centered Primary Care team at UniCarePrimaryCareProgram@anthem.com
All other UniCare Provider Relations questions Email Provider Relations at UniCareProviderRelations@anthem.com or call us at 800-480-7587
AIM Specialty Health (AIM)
Provides support for UniCare's preauthorization review process for certain services and procedures
Contact AIM directly via:
Express Scripts
Administrator for the prescription drug plan for UniCare non-Medicare members

CVS Caremark/SilverScript
Administrator for the prescription drug plan for UniCare Medicare members
855-283-7679 (toll free)
express-scripts.com



877-876-7214 (toll free)
gic.silverscript.com

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For self-funded plans, claims are administered by UniCare Life & Health Insurance Company. © 2018 UniCare