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Member Resources

A personal care team is ready for you
Get personalized help and answers from a health guide when you call UniCare Member Services. You can also work with a primary nurse to get one-on-one support to help you reach your health goals.
(For Basic, PLUS and Community Choice members only.)
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Talk to a doctor 24/7
Talk to a doctor in minutes, with our LiveHealth® Online telehealth program for Basic, PLUS and Community Choice members.
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Compare costs and save with SmartShopper
SmartShopper is a program to help our non-Medicare members save money on out-of-pocket costs by comparing the costs of tests and procedures with different Massachusetts providers.
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Your EAP resources are waiting for you
Start taking advantage today of these free resources available through the Mass4YOU EAP. (For active employees and their dependents only.)
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Videos with helpful tips from Member Services
Watch these short videos for guidance on topics members often ask about.
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Help for opioid addiction
Learn about the signs and symptoms of opioid addiction, treatment options, where to find help, and steps to prevent opioid addiction.
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When transplant services are needed, you have choices
If you or a family member need a transplant, youíll save on out-of-pocket costs when you use certain hospitals.
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Have a benefits question?
Search our online member handbooks to get quick answers to your questions.
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Have you moved?
If youíre an active employee, be sure to contact your GIC Coordinator to provide your new home address so you receive all GIC and UniCare mailings promptly. If youíre a retiree, call the GIC to let them know.
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Changing to Medicare coverage
When you retire at age 65 or over, or if you are retired and turn age 65, the GIC will contact you about your Medicare health plan options. Visit the GICís website to learn more.
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Follow GIC news on Twitter
Get the latest GIC news on benefits, health care quality, health care reform and more.
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