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Interactive Care Reviewer

Interactive Care Reviewer (ICR) is UniCare's innovative utilization management (UM) portal that allows healthcare professionals to submit prior authorization requests and clinical information and receive status updates without having to pick up a phone or fax any information. ICR is available to you through your existing Availity account with the appropriate role designation (assigned by your Administrator). Log into Availity and select Patient Registration / Authorizations and Referrals.

Log into Availity

Don't have an Availity account? You can register here.

Key features

ICR is a free, electronic UM solution with a variety of features to simplify the prior authorization process. Benefits include:

Available training

We provide training to help you take advantage of this useful resource. Our live ICR Webinar provides an overview of the tool for new users and helpful tips for getting started. Additionally, our library of on-demand videos provides additional support and answers to common questions.

Register to attend the next live ICR webinar

On-demand videos

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