If you're a renewing UniCare member, it's always a good idea to check out the plans and see what's changed since last year. Here's what will change on July 1 for the Community Choice plan:
You will have no member cost for your first three telehealth visits with a contracted behavioral health provider each plan year.
The fitness reimbursement is expanding. In addition to fitness clubs, you will also be eligible to receive reimbursement of up to $100 per family per plan year on other fitness activities such as yoga and Zumba classes, personal trainers, and sports teams.
Our new Whole Health, Whole You program gives you tools to help you engage with your health, work on lifestyle changes, and connect with specialized health professionals and health coaches, no matter where you are.
You can access your Whole Health, Whole You benefits from your mobile device with our new Sydney Health mobile app, where you can find everything you need to know about your health plan – personalized and all in one place. You can quickly check your benefits and claims, and view and use your digital member ID card. You can also track fitness activity and explore health topics and wellness programs that spark your interest. Download the Sydney Health app on your mobile device to register. (The Sydney Health mobile app will replace the current Mobile Health Consumer on July 1, 2021.)
The tiers for specialty group practices in Massachusetts will not change on July 1, 2021. So if your doctor stays at the same group practice, his or her tier will remain the same for the new plan year. There will also be no changes to the list of Community Choice hospitals in Massachusetts on July 1.
Our virtual annual enrollment kit
This kit includes materials to help you learn about UniCare's three non-Medicare plans: Basic, PLUS, and Community Choice, so you can decide which one best fits your needs.
Our short video can also help you choose the plan that's right for you.
Ready to Enroll in UniCare? Here's How.
Your deadline to enroll is May 5, 2021. Enroll in one of our plans on the GIC's website. Use myGICLink to complete and submit your digital enrollment form.
Important! If you're a current UniCare member and would like to stay in the same UniCare plan, you don't have to take any action. Your coverage will continue automatically in the same plan on July 1, 2021.
Whole Health/Whole You – Our new Whole Health, Whole You program gives you tools to help you engage with your health, work on lifestyle changes, and connect with specialized health professionals and health coaches, no matter where you are.
Sydney Health App – You can access Whole Health/Whole You from Sydney Health, your personalized app for UniCare resources and plan communications, using a mobile device.
How We Tier Specialists – Your office visit copay with specialists depends on the specialist's tier. All specialists within a group practice have the same tier. You can look up your doctor's tier in our Find a Doctor tool.
LiveHealth Online – Telehealth option that lets you speak with a doctor 24/7 through your smartphone, tablet, or computer with internet access and a camera. During the COVID-19 health emergency, you have no member cost for telehealth services.
Firefly Health – Virtual-first alternative to traditional primary care for Community Choice members in Massachusetts. Visit with your doctor online through video chats and in-app messaging.
Check our Member Resources page to learn about UniCare resources that offer you convenience support, and savings.
Visit our Member Forms page to download forms such as our fitness club reimbursement form and other health insurance form.
We're here to help
If you have questions about your plan, here's how to contact us.