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Stay informed about the COVID-19 virus. Learn more

Coronavirus: Your Health Is Our Priority

COVID‑19 and your benefits

Your benefits are here to protect you. Select a link to find out how:

Care at home and in your community

We have solutions that connect you to a doctor who can evaluate symptoms, help you understand whether you're at risk for COVID‑19, find COVID‑19 services in your community, and let you know whether you need to visit a local health care provider in person. Check out these options, and talk to your doctor about whether they offer telehealth.

Emergency services in your community

Aunt Bertha, a social care network, can help you find free and reduced-cost programs to help with food, transportation, health, housing, job training and more.

Find Services Near You

COVID‑19 test facility finder

To quickly find a COVID‑19 testing facility near you, enter your state and county.

Find a COVID‑19 Test Facility

Mental health resource hub

Taking care of your mental health is more important than ever. This free online digital resource site, powered by Psych Hub, can help you navigate social isolation, job loss and other COVID‑19 challenges.

Visit Psych Hub

Symptom assessment

Find out what your symptoms may mean by answering five quick questions. This tool uses guidelines issued by the Centers for Disease Control and Prevention (CDC).

Begin the Assessment

LiveHealth Online

Use LiveHealth Online to visit with a doctor 24/7 through live video. You can use the LiveHealth Online app on your mobile device or use your computer's camera to have your telehealth visit.

Get the LiveHealth Online App

EAP for extra support

Members in the Basic, PLUS and Community Choice plans have benefits through the GIC's Mass4YOU Employee Assistance Program (EAP). Mass4YOU, administered by Optum, can help with issues such as mental health and assistance with personal, family and work issues.

Go to the Optum website (use the access code: Mass4You)

Stay healthy and informed

COVID‑19: Why social distancing is worth the effort +

A large number of people contracting the virus all at once looks a lot different than if those same people contract the virus over many months. If the number of infections rises too sharply, health care utilization will exceed hospital capacity for beds, ventilators, workers and other resources — and not just for COVID‑19 cases. All patients, whether they have a broken bone or a heart attack, would feel the effects of these shortages.

By staying apart from each other, individual people can reduce the all-at-once, exponential spread of COVID‑19. If the rate of new infections can be slowed — "flattening the curve" — health care utilization may be prevented from exceeding hospital capacity, and everyone will have the best chance to get timely care.

What you can do to help

If you can work remotely, you likely already are. Set a good foundation for the transition by exploring technology and software that makes telecommuting less frenzied.

If you can't telecommute, ensure you follow the CDC's Interim Guidance for Businesses and Employers, and that you stay home if you feel ill.

This is also a smart time to make the most of your health benefits. COVID‑19 has the potential to affect everyone's health, both physical and mental. Since all UniCare plans offer telemedicine for behavioral health (at no cost to you), take proactive steps to get the care you need.

Beyond that, the best thing you can do right now is to practice social distancing — and encourage your family, colleagues, friends and neighbors to do the same.

Use Beacon's myStrength to manage your emotional well-being +

If you or a family member are experiencing anxiety about COVID-19, Beacon Health Options is pleased to offer you and your family members free access to the myStrength COVID-19 and mental wellness resources through August 31, 2020. With myStrength, you can track your mood, find inspirational videos, articles and quotes, and work at your own pace on eLearning programs. Plus, myStrength is secure and confidential. Learn more about myStrength.

5 things you can do about COVID‑19 anxiety +

All the talk around coronavirus (COVID‑19) may have you feeling anxious or stressed. And because anxiety doesn't simply stop, it's important to manage it well to safeguard your well-being. Simply follow these guidelines to control the things you can.

Symptoms of anxiety include:

  • Intense worry
  • Fatigue
  • Panic
  • Obsession
  • Nightmares
  • Muscle tension
  • Headaches
  • Sleep problems
  • Rapid heart rate
  • Shortness of breath
  • Chest pain
  • Sweating

If you're feeling anxious, try these steps to help you get through it:

  1. Take control of the situation. There are steps you can take to limit your risks of getting COVID‑19. Wash your hands often. Don't touch your eyes, nose and mouth. And disinfect your home and work area regularly. For more suggestions, visit the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) websites.
  2. Take care of yourself. Eat nutritious food, exercise, limit alcohol consumption and make sleep a priority. Stay connected with family and friends online or by phone so you're not lonely.
  3. Stay informed by learning the facts. Be sure to get your information from credible sources, such as the CDC and the WHO.
  4. Think about the impact you have on others. Take preventive measures seriously. Talking with family and friends about the positive steps you're taking to stay safe will encourage them to do the same.
  5. Limit your media exposure to COVID‑19 news. Today's news cycle is 24/7, and the exposure can add to the stress. Unplug and give yourself some down time.

EAP for extra support

Members in the Basic, PLUS and Community Choice plans have benefits through the GIC's Mass4YOU Employee Assistance Program (EAP). Mass4YOU, administered by Optum, can help with issues such as mental health and assistance with personal, family and work issues.

Go to the Optum website (use the access code: Mass4You)

There are other ways to get the help you need, including:

  • Your primary care doctor.
  • Telehealth resources — offered online, via phone, and through mobile apps — focused on mental health and emotional wellness.
  • 1-800-985-5990, a confidential national hotline for crisis counseling from the Substance Abuse and Mental Health Services Administration. It's toll-free and available 24/7.
How to prevent media overload during a crisis +

When a catastrophic event occurs, it's tempting to immerse yourself in round-the-clock coverage. You want to take in as much as you can, learning everything you can about this thing that has such a huge impact, but that's also full of unknowns.

Too much media exposure — including the varying and conflicting information — can get overwhelming and take your focus from family and work. First, remind yourself of what you can and cannot control. There are ways to stay informed without being overcome by the wave of media that comes with a crisis. Here are some tips:

Learn about the facts. Look for trusted health care sources for information, such as the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO), state, and local government. Follow only one or two for updates. Limit the number of times each week that you check in.

Disconnect. Today's news cycle is 24/7 and too much information can add to stress. Unplug and give yourself down time.

Keep on task. Try to read or listen to the news when it's not in the way of your daily routine. Skip catching up on media updates right before bed.

Talk with a trusted peer. Family members or friends can make you feel less alone in your concerns. Even if you don't see eye-to-eye, listen to what they have to say and why.

Check in with your loved ones. Make sure they're coping well with concerns about the virus.

Help others (from afar). Call people. Smile and wave from a safe distance. Find ways to help others from home, like teaching someone how to pay their bills online.

Talking to Kids

Take their concerns seriously. Kids are curious by nature, and they may want to talk to you about the things they're hearing. Just talk with them openly and honestly.

Learn what you can about COVID‑19 so you feel comfortable talking about it. This will help you put it in perspective for them.

Talk about plans that are in place to help keep everyone safe. Let them know the steps you are taking as a family to stay healthy, and what experts are doing to help keep everyone safe.

Be a good role model. Your children will be watching your reactions. Model good hygiene, reasonable precautions and a calm attitude.

If you need help

For immediate crisis counseling for emotional distress related to the virus, contact the SAMHSA Disaster Distress Helpline, 24/7 at 1-800-985-5990.

Members in the Basic, PLUS and Community Choice plans have benefits through the GIC's Mass4YOU Employee Assistance Program (EAP). Mass4YOU, administered by Optum, can help with issues such as mental health and assistance with personal, family and work issues. Go to the Optum website and use the access code Mass4You.

Watch out for scams and price gouging

Important! Please be aware of the heightened risk of scams and price gouging during this challenging time. Be sure to contact your insurance providers before purchasing unsolicited insurance policies or changing the terms of your current insurance policies.

Learn more about COVID‑19

Check the CDC website for up-to-date information about COVID‑19, especially if you're thinking about traveling.

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