AIM Specialty Health Provides Support for UniCare's Preauthorization Review Process
The UniCare State Indemnity Plan partners with AIM Specialty HealthSM to support the review process for certain
services and procedures that require preapproval.
Our Provider Reference Sheet, lists UniCare’s precertification requirements and indicates whether a service will be reviewed by AIM or by UniCare.
Who to contact
- For AIM reviews: Providers should contact AIM directly, either through the AIM web application or
by calling AIM at 866-766-0247.
- For UniCare reviews: Contact UniCare Provider Services at 800-442-9300.
- Express Scripts, the administrator for the prescription drug plan for UniCare's non-Medicare members, covers and dispenses
self- or office-administered specialty drugs (non-oncology). In addition, some specialty drugs require review and dispensing
by Express Scripts, for non-Medicare members only. The list of these specialty drugs is updated on this
site. View the current list effective July 1, 2020.
AIM's clinical guidelines
View AIM's clinical guidelines.
AIM's clinical information worksheets
View worksheets for AIM's UM review process for:
About AIM's web-based application
Our partnership with AIM lets our providers use AIM's web-based application for services reviewed by AIM.
Providers can log into the AIM application and complete the intake process for certain procedures, as noted
below. In many cases, the entire review and approval process can be done online. Providers who already use
AIM's web application will not have to re-register for UniCare.